This test determines whether a full TCP connection is possible to the domain on port 7100. Testing connection to Control Node port 7100 See USM Anywhere Sensor Deployments for sensor configuration requirements. If all previous tests are successful, this test can fail due to a firewall or a similar device blocking the connection. This test determines whether a full TCP connection is possible to the domain on port 443. Testing connection to Control Node port 443 This can be tested from another machine using the following command: If this test fails, confirm that the sensor is using the correct Domain Name System (DNS) server and can resolve the IP address of the domain. This test determines if the sensor can resolve the IP of the USM Anywhere subdomain. Important: Sometimes this test can fail because some providers don't allow users to ping their gateway. If this test fails, confirm that the sensor is using the correct default gateway and subnet.Īn error for this test results in a sensor connection failure. This test determines if the sensor can ping its default gateway or router. Individual Tests with a Potential Diagnosis for a Test Failure Test This table lists the individual tests with a potential diagnosis for a test failure. Each test displays a SUCCESS or ERROR result. There are seven tests that are displayed. The test displays a screen with the results of the sensor's network test. The network test runs and displays the test results. Important: If you are accessing a Microsoft Azure Sensor through SSH and you specified a username other than the default ( sysadmin) for your SSH access, you must use the following commands at the command line to "sudo up" and access the sensor console:įrom the USM Anywhere Sensor console System Menu, select Maintenance and press Enter.įrom the Maintenance menu, select Debugging Tools and press Enter.įrom the Debugging Tools menu, select Network and press Enter.įrom the Network menu, select Network Test and press Enter.
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